With the new legality of the GDPR legislation, we are required to inform our customers of how we collect, use and store your data. New changes in global privacy law require us to review our standards and address requirements.
Our commitment to privacy has not changed. At Zest, we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. Your information will not be passed onto a third party, unless it is for the purpose of completing your quotation or order. Where we use third parties, we will make sure the appropriate controls are in place.
We believe you should be able to control the use of your personal data – and know that you can ask us to stop. Any privacy tools rolled out by Zest either on our website or other channels of communication will allow you to easily exercise choice; including how you provide your consent for certain use, collection and sharing of personal data.
Date effective: 11 May 2018
Zest is committed to being a good steward of your personal information and handling it in a responsible manner. We work to be transparent about personal information we collect and process. We also strive to use easy-to-understand language to describe our privacy practices to help you make informed choices.
Your use of our services will indicate your agreement to be bound by the terms and conditions set forth below.
Who we are
We are Zest Communications Ltd. We provide graphic design and marketing communication services.
Our trading address is Zest Communications Ltd, 40 Papyrus Road, Boon Court, Werrington, Peterborough PE4 5HQ. Our Company Registration number is 07542721. Our VAT Registration number is 114479025.
If you have any questions regarding your personal data, or about this Privacy Statement, please contact firstname.lastname@example.org or Zest Communications Ltd, 40 Papyrus Road, Werrington, Peterborough PE4 5HQ. Our inbox is actively managed and monitored so that we can deliver an experience that you can confidently trust.
How we collect your information
We collect information so that we can provide the best possible experience when you interact with us or utilise our services. Much of what you likely consider personal data is collected in the following situations:
What information we collect
What we do with your information
How we protect your personal information
Your privacy is important to us, so we will strive to keep your information safe and secure.
We take the appropriate measures to ensure your personal information is kept accurate, up to date and secure with a view to preventing any unauthorised access to your data. We only keep it for as long as necessary for the purposes for which it is intended. We do not supply this information to any other companies other than our own approved suppliers for the purpose of facilitating your order.
We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of personal data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of personal data.
What we don’t do with your information
With whom we share your information
Your information will not be pased on to a third party, unless it is for the purpose of completing your quotation or order or helping us to provide the services you require or as needed on your behalf.
Where we use third parties, we will make sure there are appropriate controls in place. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for.
We share your details with our selected business partners. These business partners / service providers may include:
We only partner with companies that meet and commit to our security standards. Whilst we cannot guarantee that loss, misuse or alteration of data will not occur, we use reasonable efforts to prevent this. It is also important for you to guard against unauthorised access to your personal information by maintaining strong passwords and protecting against the unauthorised use of your own computer or device.
By providing us with your information, you have consented for us to collect and use this information in accordance with the purposes described above.
To withdraw or change your consent to us using the data we hold for you for the purposes of our business, please contact email@example.com. Please include your complete name, e-mail address and mailing address.
Consent as a basis for processing
In some cases, we will ask for your consent to process your personal data. You may indicate your consent in a number of ways, including, as permitted by law, ticking a box (or equivalent action) to indicate your consent when providing us with your personal data through our services or a form (including enrolling in promotions). We may request your consent for a number of additional services and activities including: Zest Marketing and Communication, Research and Advertising.
You don’t need to provide consent as a condition to purchase our products or services.
We will retain your personal data for as long as you maintain an account or as otherwise necessary to provide you with our products and services. We will also retain your personal data as necessary to comply with our legitimate legal or business obligations, resolve disputes, and enforce our agreements. These might include retention periods:
Right of Access
We are able to provide copies of information we hold about you or correct any inaccuracies in your information. If you wish to access your information please email firstname.lastname@example.org. For your protection, you may be required to provide proof of your identity before obtaining a copy of your personal information.
We do not knowingly collect personal data from children under 13 (please note that the minimum age may vary based on country/region, and on local law). If you become aware that a child has provided us with personal data without parental consent, please contact us as soon as possible. If we become aware that a child under 13 has provided us with personal data without parental consent, we will take steps to remove the data.
Transfer of personal data abroad
If you utilise our services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders.
If you wish to change any personal details, please let us know at email@example.com so we are able to keep your records up to date.
If you no longer wish to receive information about our products or services, please let us know by emailing firstname.lastname@example.org or click unsubscribe from our latest marketing emails.
+44 (0) 1733 709469
© Zest Communications Ltd. 2019